The Digital Extension of your Mercedes-Benz
Whether you’re starting your engine, getting customer support or simply checking your fuel, Mercedes me connect is here to make life easier.
Complimentary for 1 year on model year 2023 Mercedes-Benz vehicles.
The link between driver and vehicleMonitor your vehicle and take action using the Mercedes me app. Whether you’re preparing for a trip using Remote Start or enjoying peace of mind with Vehicle Tracker and Valet Protect, these services make owning a Mercedes-Benz even more enjoyable. Services include:
- Remote Engine Start
- Remote Door Lock/Unlock
- Vehicle Tracker
- Live Traffic Information
- Online Map Update
- ... and many more!
Complimentary for as long as your vehicle’s technology is supported
A helping hand at every turnThe assistance features from Mercedes me connect allow you to hit the road without reservation. State-of-the-art technologies keep you safe inside your vehicle and informed when you’re not. Services included:
- Remote Vehicle Status
- Service management
- Breakdown management
- Accident recovery
- Telediagnostics for improved servicing
- 24/7 emergency call services3
- Information Call and me Call services
How to Activate and Renew Your Services
Pair your vehicle and activate serviecs right from the app.The Mercedes me app lets you pair your vehicle and activate services like Remote Engine Start, Remote Door Lock & Unlock, Vehicle Locator and more, all on-the-go. Simply scan the QR code in the vehicle’s multimedia system, or enter your Vehicle Identification Number in the app to pair your vehicle. 5, 9 Then activate your services in the Manage Services settings in the Garage menu. If you need assistance, please contact our Customer Assistance Centre or your Mercedes-Benz dealer.
Download now for iOS and Android.
On-demand via the Mercedes me connect StoreThe Mercedes me connect Store enables you to purchase digital on-demand upgrades for your vehicle or renew Mercedes me connect services after the complimentary trial. Simply log in with your existing Mercedes me connect account, add the eligible products for your vehicle to the shopping basket and check out. If you have any questions please call 1-800-367-6372 and our agents will assist with information or purchases on the store.
Full Feature List
Discover all of the features available with Mercedes me connect.
Get the ultimate upgrade for your Mercedes-Benz with Connect+ and use your smartphone to remotely operate, customize and digitally add to your vehicle.
Programming of Charging Settings and Pre-entry Climate Control (plug-in hybrid and electric vehicles only)
VEHICLE MONITORING SERVICES
Frequently Asked Questions
* National MSRP pricing is shown and is intended for informational purposes only. Prices do not include taxes, levies, fees, freight and delivery charges, insurance and license fees, as well as any other products or services not listed that may be available to you through your selected Mercedes-Benz retailer. Vehicle prices subject to change without notice. Prices also do not include any other additional costs that may separately be charged by your selected Mercedes-Benz Dealer. Dealer may sell for less. These prices do not apply in provinces with total/all-in pricing requirements. Some vehicles may be subject to the federal luxury tax that comes into force September 1, 2022. Please contact your local retailer directly by phone or in person for exact pricing details and total prices applicable in those provinces.
** Stated rates of acceleration are based upon manufacturer's track results and may vary depending on model, environmental and road surface conditions, driving style, elevation and vehicle load.
1 **Mercedes-Benz Canada Inc. reserves the right to change or discontinue Mercedes me connect services at any time without prior notification or incurring any future obligation. See the terms of the Mercedes me connect Overview of Services.
2 Mercedes me connect is not available on B-class, smart and Mercedes-Benz Vans models prior to 2023.
3 Assistance via the i-button or 'me' button is standard for as long as the vehicle's technology is supported
4 Requires Navigation, which is optional on some models.
5 QR code only available on MBUX-equipped vehicles. Some older-generation vehicles are unable to be paired to your account directly through the app. Please contact your local dealer for assistance with these vehicles.
6 Remote Start not available on all plug-in hybrids and SLC, SL and AMG GT models.
7 Included in the Mercedes me app
8 The services require that the corresponding optional equipment is installed in the vehicle.
9 A visit to the dealership may be required in certain cases.
10 Requires NTG 6 or above.
11 Requires NTG 7 or above.